Contact Us

 

Need assistance? We’re just a phone call away.

Routing Number: 321075947

Home Loan Help Desk

New mortgage inquiries: 888-334-5120

For those outside the U.S.: 510-627-5120


Loan servicing - existing mortgages: 800-232-8101, ext. 5125

For those outside the U.S.: 510-627-5125

Debit Cards

To report a lost or stolen ATM/Debit card: 800-232-8101, Select option 2

For those outside the U.S.: 212-444-0986

 

To activate/assign a PIN to a new ATM/Debit card or to change an existing PIN: 800-300-3062

For those outside the U.S.: 212-444-0986

Credit Cards

To report a lost or stolen credit card: 866-633-9958

For those outside the U.S.: 701-461-1878 (call collect)

 

To report a lost or stolen VISA HELOC credit card: 800-234-5354

For Everything Else

Call Center (24-hour service): 800-232-8101

For those outside the U.S.: 510-627-5000

 

Online Banking Department: 888-884-4630

Secure Fax Number: 510-627-5233

To send and receive secure emails

If you are a Chevron Federal Credit Union member and need to send or receive sensitive account information, please log in to Online Banking or Mobile Banking and click on “Secure Email” to transmit your message via Secure Email.

 

Shipping Address:

Chevron Federal Credit Union
500 12th Street, Suite 200
Oakland, CA 94607

Mailing Address:

Chevron Federal Credit Union
P.O. Box 2069
Oakland, CA 94604-2069

Get in touch with us

How can we help you?

You can expect a reply via e-mail in 1 to 2 business days

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